Lemongrass have been our representation partner in the UK since June of 2017 and, though it has only been a short time, we are blown away with the service they offer. Service in the market, understanding of our product and response times are second to none. The team were able to grasp not only our products but the ethos behind our company very quickly which was impressive. I can say, after working with multiple representations companies in the UK, Lemongrass definitely shines as one of the best.
We unlock the UK and Irish markets for luxury travel brands worldwide. We use our decades-long experience to help hotels, resorts and lodges increase revenue and have a strong track record in improving low and shoulder season occupancy.
What’s the reason for this? Our clients tell us that we take the time to understand their brand and to get under the skin of their business. We look at everything with fresh eyes and have often been told by clients that we manage to find new sales opportunities where others may not have looked.
We do nothing for the sake of doing it. When we take on a new sales client we work with them to understand their business, what the challenges are and what they are planning to achieve. We then advise on the best route to travel.
We know all the relevant luxury and niche tour operators, retail agents, concierge companies, travel consultants and MICE buyers/associations and can advise which ones you should work with to achieve your financial goals. This means our experienced team can advise you where the low hanging fruit are for your business, which tour operator and retail partners are right for you – and which ones aren’t!
The results? We’ll let one of our clients speak: “Lemongrass are ideal for those looking at building a luxury travel brand with opportunities and growth far exceeding expectations and far above market averages! The best recommendation I can give, if we had to make the decision again, I would pick Lemongrass every time!”
Nothing off the peg. Everything designed to deliver.
If you’d like to learn more about how our sales & marketing strategies can make a positive impact on your luxury travel business please contact Mirjam or call +44 1865 237990